SOC standards
Choose the report your customers actually need.
SOC reports answer different buyer questions. The right starting point depends on the service you provide, the risks your customers evaluate, and who needs to read the final report.
SOC 1
Financial reporting controls
SOC 1 applies when a service organization can affect a customer’s financial statements. Payroll processors, claims administrators, transaction processors and fund administrators are common examples.
Ask for SOC 1 when
- The service feeds a customer’s financial reporting process.
- Customer auditors need evidence for internal control over financial reporting.
- The contract or risk assessment names financial reporting controls.
SOC 2
Trust Services Criteria
SOC 2 is the common procurement report for technology and data service providers. Security is mandatory. Availability, processing integrity, confidentiality and privacy are added when they match the service and customer commitments.
Ask for SOC 2 when
- The provider stores, processes or transmits sensitive customer data.
- Security and operational reliability drive the risk review.
- Enterprise buyers need detailed controls, tests and exceptions.
SOC 3
Public assurance summary
SOC 3 uses the Trust Services Criteria but omits the detailed control descriptions and test results found in SOC 2. It can support public trust, but it does not replace the detailed report during serious diligence.
Use SOC 3 for
- Public trust and security pages.
- Early-stage buyer education before an NDA.
- A general-use assurance statement backed by an examination.
Type I and Type II
Design at a date versus operation over a period
A Type I report evaluates control design at a specified date. A Type II report also evaluates whether controls operated over a review period. Procurement teams often prefer Type II because it includes operating evidence across time.
Before engaging an auditor
- Confirm the report family and intended audience.
- Define in-scope systems, services and entities.
- Agree the criteria, observation period and target delivery date.
- Ask how exceptions and complementary controls will be handled.